Independent Customer Satisfaction Interviews
An independent but experienced approach that yields customer insights, marketing quotes and referrals
Conducted by senior life science consultancy directors, we are able to speak the language of you and your customer while bringing an independent approach to this research.
Invariably these interviews give insights into how your key customers prefer projects to be managed as well as project learnings and customer quotes for marketing purposes, subject to permission.
Most importantly, we ask how likely your client would be to use the same service or your other services in the future and this leads to referrals for new business which would not otherwise have been ascertained.
We can conduct this research ourselves or train an internal team for these purposes.
If you'd like to know more about this, or any of our other services, please call us on +44 (0) 1269 542142.
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If you would simply like to find out more about how Gatehouse ICS Ltd can help you, just get in touch.